Discover a Career with Youth Emergency Services
Residential Specialist
YES’ mission is to serve homeless and at-risk youth by providing critically-needed resources which empower them to become self-sufficient. YES provides these resources to youth experiencing homelessness through trauma-informed support, develops leadership and employment readiness of youth and partners with youth to advocate for systems of change.
Compensation: $17 hourly
Benefits:
- Health
- Dental
- Vision
- STD
- LTD
- Life and AD&D
- Critical Illness
- Accident
- Hospital
- Cancer
- Vacation - starts accruing on 1st day of employment - can be utilized after 90 days of employment.
- Sick Leave - starts accruing on 1st day of employment - can be utilized after 80 hours worked.
- 403b with employer match
- Tuition Reimbursement
- Continuing Education Opportunities
- Awesome company culture!
Hours: Full-time - 7am - 3pm days
Day to Day
The Resident Specialist is responsible for maintaining the efficient operation of residential facilities and supervising youth activities at YES Emergency Shelter.
Responsibilities:
- Implementing YES residential program policies and procedures, which are designed to provide management, guidance, and redirection for the youth residents in the residential facilities.
- Ability to demonstrate sound judgment and positive working relationships.
- Supervising all youth activities; meal preparation, group, dining activities, chore routines, sleeping and recreational activities.
- Completing thorough documentation on all youth or youth contacts, reporting any significant problems or activities that require the attention of, or investigation of, a MGH Lead, Program Manager or Director of Operations.
- Documenting in youth resident files all significant activities, appointments and contacts including reports of individual, group or family discussions
- Participating in all scheduled YES staff meetings, case management reviews, training sessions, and meetings with YES program consultants as directed.
- Participation in the case management and therapeutic service programs for residential and non-residential youth in the program and their families, including individual, group and/or family discussion sessions.
- Assisting in the administration of a youth’s case load and the development of a service or case plan for each youth and family receiving residential services or as directed by supervisory staff.
- Conducting individual, group and/or family discussion sessions with youth residents and families
- Documenting all crisis and informational phone calls, including preparation of a supplemental written report if indicated by the situation.
- Completion of Discharge Summaries for all youth participating in residential programs.
- Conducting, or assisting with, follow-up activities on all youth and families.
- General supervision of student interns as directed by supervisory staff.
- Remaining awake, alert and properly supervising all youth while on duty.
- Other duties and responsibilities as assigned by supervisory staff.
Skills/Competencies/Requirements:
- Twenty-one years of age.
- Knowledge and application of basic youth-care principles in a residential environment.
- Knowledge and application of therapeutic techniques in a residential environment.
- Excellent written and verbal communication skills.
- Ability to develop and maintain working relationships with youth and their families, other staff, professionals and law enforcement agencies
- Valid motor vehicle operator’s license, current auto insurance, and ability to transport program youth as needed.
- Willingness to work evenings, and holidays as needed or requested.
- Ability to complete minor to moderate lifting.
- Completion of thorough criminal history and background investigation.
Education:
- A high school diploma or equivalent is required
- Associate degree in psychology, sociology, social work, criminal justice, or counseling is preferred or two year of related experience in youth shelter programming.
YES is an EOE.
